You can find the app here: I've been trying for the last 2 hours to get my MT4 IG account password. All the projections were wrong because all the assumptions were wrong, but we still can’t go outside, because the people who were wrong said so. appendActivity "Lightstreamer connection failure" Dax 5 min not sure where went wrong, I need your help too. According to some traders, the problem had been resolved with their broker, but still unable to specify what the issue was, only saying that their platforms were experiencing temporary outages this afternoon. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider.

Are they listed under Active Application Add-ins or Inactive Application Add-ins? I have three computers the one that still works has them listed as Active Application Add-ins, the other two have them listed as Inactive Application Add-ins and don't work, so I'm guessing the route of the problem is somewhere around this. Not only retail platforms were affected by these factors, however. End If and then I clicked on debug, looks like its coming from loginButton: Dim authResult As Dictionary

Clear editor. If Not authResult Is Nothing Then Terms, Cookies and Privacy Notice. We didn’t spot any other brokerages reporting similar outage at the time it was occurring. If you have an account, please, “So let me get this straight.

Hi, where do i find my IG login details to log into my mt4 platform as i do not want to make use of the IG platform/app? ' Application.WorksheetFunction.RTD "IG.api.excel.RTD.IGApiRTDServer", "", "manualRefresh", "true" Who could of guessed it? 10min later and I'm logged in. It advised clients who still encounter issues to refresh and try to login again while the broker staff continues to respond via their social channels to concerned customers who tweeted that they could not log in to their accounts yet. and confirm to Chris that all is OK after update the code. Please go to MyIG and add an MT4 account - from there you'll receive your login details. I have been trying to look at the Trust Settings etc, but am stumped for a solution.

The error is with the row “result = Application.WorksheetFunction.RTD(IG_API_RTD_PROC_ID, "", "connect", m_lsHost, m_currentAccountId, password, maxPriceUpdateFrequency)”. i downloaded the sample package last night and my pc is 64 bits. Leave your name/email (not required) if you'd like to be contacted about this story (will not be disclosed): Be it a typo or a factual error - we do our best but we are also human! Set authResult = restClient.authenticateAccount(userName, password, apiKey) I opened the MT4 account 3 months ago, never used it. Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to Yes i am an idiot for 4 years. Professional clients can lose more than they deposit. If restClient.streamingAuthentication(maxPriceRequestsPerSecond) Then maxPriceRequestsPerSecond = 0 ' all available updates Hi Chris, I use Excel 2007 (12.0.6683.5002 SP3 MSO), my computer under Windows 7 (6.1.7601 SP1 build 7601) is 64bits, but my Office 2007 pack is 32bit. Hi, did you open a mt4 IG account from your 'My IG' page (see pic below). I am using Windows 8.1, Excel 2013. Are you able to log in successfully to the Companion App using your details? to take the high risk of losing your money. (mt4 account is separate from web based platform account, you can easily transfer funds across). thanks for you reply Chris, i can log into PROD the link you provided. or is it running on fumes? Please check your inbox for our authentication email. The lack of access and trouble trading also comes during a stressful period for other US brokers. for a demo account they are generated during the 'add an account' process. I can't find an MT4 account linked to the email address or community username you made this comment with. Two trading platform failed at JPMorgan Chase & Co in April when the financial markets were in chaos. Finance Magnates is a global B2B provider of multi-asset trading news, research and events × Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA.

CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). I am not able to log in successful to the Companion App above.

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