We offer full refund or exchange for any order received in defective or damaged condition, or missing items, within 30 days from date of purchase. Lenient refund policies open merchants up to the possibility of falling victim to fraud.When you have a strict all sales final policy, there’s less confusion about refunds — and merchants have a better leg to stand on in the case of chargebacks. Re: Changing return address on shipping label - Help! Chargebacks cost merchants $2.40 each instance, not to mention the time spent dealing with the administrative duties to manage chargebacks. If there is no payment to refund for an order, you can restock the items without creating a return or a refund. Likewise, customer support is only available to the original hardware purchaser. purchasing a label and sending the item(s) back to our warehouse. Account Activation. The generic refund policy templates we create for you are great, but we totally understand that they won't cover the needs of all merchants - you're absolutely free to alter those to your liking, however, and add in something indicating that you can't offer refunds on digital products. The customer can choose one of the following options: The product will be shipped back to the customer at a shipping cost of $30 ; or. The product will be shipped back to the customer at a shipping cost of $30 ; or.
Returns must be shipped back to our warehouse within 7 days of receiving your return label. We can only process these requests within 30 days after delivery. Print out the return label and securely attach it to a suitable shipping carton.
There is a generic refund policy but what if I don't want to offer refunds for digital products? At Shopify, we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. Every effort is made to maintain sufficient stock of all the products we offer. The warranty on replacement readers are based on the original units fulfillment date. We’ve made our return policy as easy as possible.
Refunding a customer's order can result in a loss of profitability on orders, and knowing that someone disliked your product can be disheartening for business owners that strongly believe in the benefits of what they sell. Enter the quantity of items in the order to restock. If a product is deemed unfit for return, Shopify will notify the customer that the return has been rejected and no refund will be issued to the customer. If a gift card order has moved to the proofing stage but not printed, a $15 charge will apply, which will be taken from the refund provided. Once you've made the changes to your refund policy so that it's reading as you'd like, you can then create that checkbox - the guide on doing so is right over here! If the returned products have met all of our return policy requirements, we will process the refund and send you a confirmation email. Potential inventory shortages at our distributor may impact our ability to fulfill an order. Our return policy template can help
If a product is deemed unfit for return, Shopify will notify the customer that the return has been rejected and no refund will be issued to the customer. Input your details into the refund policy generator below and we'll email you a free, custom policy for your company. My name is Aaron, I'm a guru here at Shopify! Input your details into the refund policy generator below and we'll Click the order that you want to restock.
As long as your return adheres to the requirements described above, follow these steps to return your product(s): We will receive and review the products you have returned.
If we are unable to fulfill an order, we will notify you by email. If you have any questions or concerns about making a return, feel free to contact the, Shopify support team at email@example.com or via the, Shopify Retail Custom Kit 10.2"/Air 10.5", choosing a selection results in a full page refresh. Any changes to your return shipping policies during viral outbreaks. Once your order is fulfilled and placed in the hands of our selected shipping carrier, we cannot guarantee any delivery date indicated by the carrier.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We are not responsible for risk of loss or damage for returning a product during shipment. Please allow 1-2 business days for processing + delivery. Once you place your order on our online store, we will provide you with an estimated delivery time. We cover the shipping fee as long as the shipping address is located in the Continental US. Your order is shipped using a carrier that we have selected. Stock your store with 100s of products and start selling to customers in minutes, without the hassle of inventory, packaging, or shipping. You may return your hardware within 30 days of it being shipped to you, as long as it is in new condition and has the original packaging. A good refund or return policy can help protect your company and win
We do not currently sell to or work with resellers. We reserve the right to refuse selling and shipping any product to you if we have reason to believe you are not a Shopify customer. Shopify may reject the returned product if there is damage to the product and/or product packaging. The generic refund policy templates we create for you are great, but we totally understand that they won't cover the needs of all merchants - you're absolutely free to alter those to your liking, however, and add in something indicating that you can't offer refunds on digital products. No returns are accepted over 30 days. Within 30 Days - You must request a return within 30 days of the product being shipped to you. We reserve the right to cancel an order if we are, for any reason, unable to fulfill the order requirements. Inventory shortages or other fulfillment issues may cause delays. Our return policy generator tailors each policy specifically to your platform, no matter the size, type, or location of the business you operate. Re: Unable to change to new bank acct. Can I create a no refund statement or policy upon checkout? your customers’ trust, but making sure your language is clear and
concise is extremely important. Subject to section 2.1(2), the person signing up for the Service … The warranty does not cover damage caused by misuse, abuse, unauthorized modification, improper storage conditions, lightning, or natural disasters. Returns must be shipped back to our warehouse within 7 days of receiving your return label. Make sure you read through all of the content carefully, and change or update anything that is necessary. These sample templates are not legal advice and by using them you agree to this disclaimer. Re: Reliable Fulfillment in China. Provides your visitors with things they are and aren't allowed to do when shopping on your site. Click Restock. Create professional logos in just a few clicks with our logo maker. Look professional and help customers connect with your business, Find a domain, explore stock images, and amplify your brand, Use Shopify’s powerful features to start selling, Sell at retail locations, pop-ups, and beyond, Transform an existing website or blog into an online store, Provide fast, smooth checkout experiences, Reach millions of shoppers and boost sales, Make product returns easy for you and your customers.
policy. If you have any questions or concerns about making a return, feel free to contact the Shopify support team at firstname.lastname@example.org or via the contact page here. Getting a return request can be painful both financially and emotionally. The Shopify Chip & Swipe Reader is non-returnable or refundable after purchase but has a 1 year warranty.
Steps: From your Shopify admin, go to Settings > Legal. Priority shipping charges selected at checkout are non-refundable.
- Any returned product(s) must be returned in all of their original packaging, and in like-new condition. By placing an order for POS hardware, you accept and agree to the terms of this agreement. Privacy policies are mandated by law in many countries and they're also a great way to build customers' trust. In the event you are missing an item from your order, please contact email@example.com or via the contact page here. Get selling even quicker by purchasing an existing Shopify store on our marketplace. Get the help you need to start your business with Oberlo, Exchange, Burst, and Hatchful. Please allow up to 8 business days for this process. Some jurisdictions may not enforce all of these limitations, and only the limitations that are lawfully applied to you in your jurisdiction will apply. Drop the package off at the shipping carrier’s closest location. Please check with the manufacturer directly for further information. For orders outside the Continental US, customers are responsible for purchasing a label and sending the item(s) back to our warehouse. If we suspect you’re abusing the return policy (for example by returning products on multiple occasions or on a seasonal basis), we reserve the right to refuse your return. Mark order as returned
Please visit, Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device, Please see the full POS Equipment Agreement. Shopify may reject the returned product if there is damage to the product and/or product packaging. Make your business stand out with high-quality photos from professional photographers. We are only able to credit the original credit card used to make the purchase. For these reasons, it can be tempting to ignore the reality of returns and exchanges and leave the mounting problem unaddressed.
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