(2) Stop selling the controller, until the hardware concerns have been addressed, so that the controller does not fault within 2 years due to a manufacturing issue. Updates, games and everything changes often so would be best to create a new thread. Buy it from Best Buy and get the extended warranty. Such a waste of money. The last thread was very active up until it was closed. If Microsoft do not resolve the problem by their anniversary date of acknowledging the issue - 14 November 2020, I too will be looking for an alternate superior controller. At lease make B B button. I ended up getting the razer ultimate from Amazon. Has anyone noticed any hardware revisions lately to the Elite Controller Series 2?
Totally Agree, I have been holding off for one year and still see no sign of fix. Select New profile, give your profile a name, then configure your changes. For example, if you reassign D-pad down on the face of the controller to the Y button , then the D-pad down will act as the Y button going forward.
You can walk in and walk out with a new one when you get issues. create a new thread that will be fresh and reference old threads for replies if need be. Add to cart. Is there any other controller that is better?
It is unfortunate that Microsoft does not acknowledge that there is a large number of controllers, if not most of them which are experiencing issues. GAME HARD just not too hard :) ಠ益ಠ.
Once a new thread is created we will be happy to assist you in any issues or questions you might have. Has Microsoft fixed the problems? There will not, at least any time soon, be an "upgraded version for the next gen," and when there is, it will still suffer from stick drift. Is the controller even worth it as of now? Basically, would you pay AUS$250 for the controller which Day by Day it is looking doubtful, as it have been approximately 9 months since Microsoft response to the issue, with no consumer updates since.
Is the controller even worth it as of now? We encourage any customers who experience issues with their hardware to contact Xbox Support. When you’re done, press the B button for the changes to take effect. It is simply a byproduct of the technology at the moment. Seems a lot of people are getting them to... has no one from microsoft replied on whats next with this issue? The Elite Controller Series 2 is a classic example where peoples purchase a high end product which is falsely being advertised as the best controller, but fails within a very short time, which it should not - A controller like this should last years. Best controller ever IMO. There’s a lawsuit against Microsoft for their controllers regarding stick drift (including the elite controllers), wait for them to work out the issues and buy the upgraded version for the next gen. Press question mark to learn the rest of the keyboard shortcuts. 9 Directional pad (D-pad) 2 Left bumper. This is not acceptable, and this thread is a way consumers of the controller can voice their concerns. This is the continuation of the original thread: Xbox Elite Controller Series 2 - Hardware issues, https://answers.microsoft.com/en-us/xbox/forum/xba_wowpc-xba_gowpc/xbox-elite-controller-series-2-hardware-issues/156452c6-0725-4e83-9da5-67fd9abbb7f9?tm=1589887871797&auth=1&page=1&rtAction=1596707069293. can come to the party and resolve the issues, being: (1) Consumers which have a faulty controller not being charging for repairs & postage -attributed to a faulty manufactured device within an acceptable time frame - 2 years. I have gone through two elite controllers. Furthermore, people send in the controller for repair at their expense, and still receive a faulty product!
Microsoft - When will the hardware revision of the controller be updated to address the countless issues? For example, if you reassign D-pad down on the face of the controller to the Y button , then the D-pad down will act as the Y button going forward. My right bumper was sticking and every time I tapped it the controller would register that I hit it twice. Stay safe have fun.
I think I’ll just wait until I’m in the clear and they fix this. them easy to repair ourselves. Hopefully, Microsoft
I don’t wanna buy a almost 200 dollar controller and then have it break on me in like 6 months. Xbox Elite Wireless Controller Series 2; Carrying Case; Set of 6 Thumbsticks: Standard (2), Classic (2), Tall (1), Wide Dome (1) Set of 4 Paddles: Medium (2), Mini (2) Set of 2 D-Pads: Standard, Faceted; Thumbstick-Adjustment Tool; Charging Dock; USB-C Cable; There is no manufacturer content to show for this product. same issues, people would not be happy. Just multiple threads on the same issue doesn't help answers or replies. 7 Menu button. It is poor practice by Microsoft not addressing the problem. I bought one about 5 months ago and use it a lot- absolutely no issues yet, but Microsoft has extended the warranty for controllers from 90days to a year, so if I do then I'll make sure to get them to replace it. with aid from internal engineering teams, providing this statement to Windows Central on the matter: At Microsoft, we put all of our products through rigorous quality assurance testing. I second that.
Thanks for reaching out to the forums. Look forward to consumer feedback on their Elite Controller Series 2 experience.
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